Changes between Version 1 and Version 2 of TracNotification

Timestamp:

Aug 25, 2011, 10:32:38 AM (13 years ago)

Author:

trac

Comment:

--

TracNotification

@@ -2 +2 @@
 [[TracGuideToc]]
 
-Trac supports notification about ticket changes via email. 
+Trac supports notification of ticket changes via email. 
 
 Email notification is useful to keep users up-to-date on tickets/issues of interest, and also provides a convenient way to post all ticket changes to a dedicated mailing list. For example, this is how the [http://lists.edgewall.com/archive/trac-tickets/ Trac-tickets] mailing list is set up.
@@ -9 +9 @@
 
 == Receiving Notification Mails ==
-When reporting a new ticket or adding a comment, enter a valid email address in the ''reporter'', ''assigned to/owner'' or ''cc'' field. Trac will automatically send you an email when changes are made to the ticket (depending on how notification is configured).
+When reporting a new ticket or adding a comment, enter a valid email address or your username in the ''reporter'', ''assigned to/owner'' or ''cc'' field. Trac will automatically send you an email when changes are made to the ticket (depending on how notification is configured).
 
 This is useful to keep up-to-date on an issue or enhancement request that interests you.
 
+=== How to use your username to receive notification mails ===
+
+To receive notification mails, you can either enter a full email address or your username. To get notified with a simple username or login, you need to specify a valid email address in the ''Preferences'' page. 
+
+Alternatively, a default domain name ('''`smtp_default_domain`''') can be set in the TracIni file (see [#ConfigurationOptions Configuration Options] below). In this case, the default domain will be appended to the username, which can be useful for an "Intranet" kind of installation.
+
 == Configuring SMTP Notification ==
 
+'''Important:''' For TracNotification to work correctly, the `[trac] base_url` option must be set in [wiki:TracIni trac.ini]. 
+
 === Configuration Options ===
-These are the available options for the ''[notification]'' section in trac.ini.
- * '''smtp_enabled''': Enable email notification.
- * '''smtp_server''': SMTP server used for notification messages.
- * '''smtp_port''': (''since 0.9'') Port used to contact the SMTP server.
- * '''smtp_user''': (''since 0.9'') User name for authentication SMTP account.
- * '''smtp_password''': (''since 0.9'') Password for authentication SMTP account.
- * '''smtp_from''': Email address to use for ''Sender''-headers in notification emails.
- * '''smtp_from_name''': Sender name to use for ''Sender''-headers in notification emails.
- * '''smtp_replyto''': Email address to use for ''Reply-To''-headers in notification emails.
- * '''smtp_default_domain''': (''since 0.10'') Append the specified domain to addresses that do not contain one. Fully qualified addresses are not modified. The default domain is appended to all username/login for which an email address cannot be found from the user settings.
- * '''smtp_always_cc''': List of email addresses to always send notifications to. ''Typically used to post ticket changes to a dedicated mailing list.''
- * '''smtp_always_bcc''': (''since 0.10'') List of email addresses to always send notifications to, but keeps addresses not visible from other recipients of the notification email 
- * '''smtp_subject_prefix''': (''since 0.10.1'') Text that is inserted before the subject of the email. Set to "!__default!__" by default.
- * '''always_notify_reporter''':  Always send notifications to any address in the reporter field (default: false).
- * '''always_notify_owner''': (''since 0.9'') Always send notifications to the address in the owner field (default: false).
- * '''always_notify_updater''': (''since 0.10'') Always send a notification to the updater of a ticket (default: true).
- * '''use_public_cc''': (''since 0.10'') Addresses in To: (owner, reporter) and Cc: lists are visible by all recipients (default is ''Bcc:'' - hidden copy).
- * '''use_short_addr''': (''since 0.10'') Enable delivery of notifications to addresses that do not contain a domain (i.e. do not end with ''@<domain.com>'').This option is useful for intranets, where the SMTP server can handle local addresses and map the username/login to a local mailbox. See also `smtp_default_domain`. Do not use this option with a public SMTP server. 
- * '''use_tls''': (''since 0.10'') Toggle to send notifications via a SMTP server using [http://en.wikipedia.org/wiki/Transport_Layer_Security TLS], such as GMail.
- * '''mime_encoding''': (''since 0.10'') E-mail notifications are always sent in 7-bit mode. This option allows to select the MIME encoding scheme. Supported values:
-   * `base64`: default value, works with any kind of content. May cause some issues with touchy anti-spam/anti-virus engines.
-   * `qp` or `quoted-printable`: best for european languages (more compact than base64), not recommended for non-ASCII text (less compact than base64)
-   * `none`: no encoding. Use with plain english only (ASCII). E-mails with non-ASCII chars won't be delivered. 
-
-Either '''smtp_from''' or '''smtp_replyto''' (or both) ''must'' be set, otherwise Trac refuses to send notification mails.
-
-=== Example Configuration ===
-
+These are the available options for the `[notification]` section in trac.ini.
+
+ * '''`smtp_enabled`''': Enable email notification.
+ * '''`smtp_from`''': Email address to use for ''Sender''-headers in notification emails.
+ * '''`smtp_from_name`''': Sender name to use for ''Sender''-headers in notification emails.
+ * '''`smtp_replyto`''': Email address to use for ''Reply-To''-headers in notification emails.
+ * '''`smtp_default_domain`''': (''since 0.10'') Append the specified domain to addresses that do not contain one. Fully qualified addresses are not modified. The default domain is appended to all username/login for which an email address cannot be found from the user settings.
+ * '''`smtp_always_cc`''': List of email addresses to always send notifications to. ''Typically used to post ticket changes to a dedicated mailing list.''
+ * '''`smtp_always_bcc`''': (''since 0.10'') List of email addresses to always send notifications to, but keeps addresses not visible from other recipients of the notification email 
+ * '''`smtp_subject_prefix`''': (''since 0.10.1'') Text that is inserted before the subject of the email. Set to "!__default!__" by default.
+ * '''`always_notify_reporter`''':  Always send notifications to any address in the reporter field (default: false).
+ * '''`always_notify_owner`''': (''since 0.9'') Always send notifications to the address in the owner field (default: false).
+ * '''`always_notify_updater`''': (''since 0.10'') Always send a notification to the updater of a ticket (default: true).
+ * '''`use_public_cc`''': (''since 0.10'') Addresses in To: (owner, reporter) and Cc: lists are visible by all recipients (default is ''Bcc:'' - hidden copy).
+ * '''`use_short_addr`''': (''since 0.10'') Enable delivery of notifications to addresses that do not contain a domain (i.e. do not end with ''@<domain.com>'').This option is useful for intranets, where the SMTP server can handle local addresses and map the username/login to a local mailbox. See also `smtp_default_domain`. Do not use this option with a public SMTP server. 
+ * '''`mime_encoding`''': (''since 0.10'') This option allows selecting the MIME encoding scheme. Supported values:
+   * `none`: default value, uses 7bit encoding if the text is plain ASCII, or 8bit otherwise. 
+   * `base64`: works with any kind of content. May cause some issues with touchy anti-spam/anti-virus engines.
+   * `qp` or `quoted-printable`: best for european languages (more compact than base64) if 8bit encoding cannot be used.
+ * '''`ticket_subject_template`''': (''since 0.11'') A [http://genshi.edgewall.org/wiki/Documentation/text-templates.html Genshi text template] snippet used to get the notification subject.
+ * '''`email_sender`''': (''since 0.12'') Name of the component implementing `IEmailSender`. This component is used by the notification system to send emails. Trac currently provides the following components:
+   * `SmtpEmailSender`: connects to an SMTP server (default).
+   * `SendmailEmailSender`: runs a `sendmail`-compatible executable.
+
+Either '''`smtp_from`''' or '''`smtp_replyto`''' (or both) ''must'' be set, otherwise Trac refuses to send notification mails.
+
+The following options are specific to email delivery through SMTP.
+ * '''`smtp_server`''': SMTP server used for notification messages.
+ * '''`smtp_port`''': (''since 0.9'') Port used to contact the SMTP server.
+ * '''`smtp_user`''': (''since 0.9'') User name for authentication SMTP account.
+ * '''`smtp_password`''': (''since 0.9'') Password for authentication SMTP account.
+ * '''`use_tls`''': (''since 0.10'') Toggle to send notifications via a SMTP server using [http://en.wikipedia.org/wiki/Transport_Layer_Security TLS], such as GMail.
+
+The following option is specific to email delivery through a `sendmail`-compatible executable.
+ * '''`sendmail_path`''': (''since 0.12'') Path to the sendmail executable. The sendmail program must accept the `-i` and `-f` options.
+
+=== Example Configuration (SMTP) ===
 {{{
 [notification]
@@ -53 +70 @@
 }}}
 
+=== Example Configuration (`sendmail`) ===
+{{{
+[notification]
+smtp_enabled = true
+email_sender = SendmailEmailSender
+sendmail_path = /usr/sbin/sendmail
+smtp_from = notifier@example.com
+smtp_replyto = myproj@projects.example.com
+smtp_always_cc = ticketmaster@example.com, theboss+myproj@example.com
+}}}
+
+=== Customizing the e-mail subject ===
+The e-mail subject can be customized with the `ticket_subject_template` option, which contains a [http://genshi.edgewall.org/wiki/Documentation/text-templates.html Genshi text template] snippet. The default value is:
+{{{
+$prefix #$ticket.id: $summary
+}}}
+The following variables are available in the template:
+
+ * `env`: The project environment (see [trac:source:/trunk/trac/env.py env.py]).
+ * `prefix`: The prefix defined in `smtp_subject_prefix`.
+ * `summary`: The ticket summary, with the old value if the summary was edited.
+ * `ticket`: The ticket model object (see [trac:source:/trunk/trac/ticket/model.py model.py]). Individual ticket fields can be addressed by appending the field name separated by a dot, e.g. `$ticket.milestone`.
+
+=== Customizing the e-mail content ===
+
+The notification e-mail content is generated based on `ticket_notify_email.txt` in `trac/ticket/templates`.  You can add your own version of this template by adding a `ticket_notify_email.txt` to the templates directory of your environment. The default looks like this:
+
+{{{
+$ticket_body_hdr
+$ticket_props
+#choose ticket.new
+  #when True
+$ticket.description
+  #end
+  #otherwise
+    #if changes_body
+Changes (by $change.author):
+
+$changes_body
+    #end
+    #if changes_descr
+      #if not changes_body and not change.comment and change.author
+Description changed by $change.author:
+      #end
+$changes_descr
+--
+    #end
+    #if change.comment
+
+Comment${not changes_body and '(by %s)' % change.author or ''}:
+
+$change.comment
+    #end
+  #end
+#end
+
+-- 
+Ticket URL: <$ticket.link>
+$project.name <${project.url or abs_href()}>
+$project.descr
+}}}
 == Sample Email ==
 {{{
@@ -105 +183 @@
 }}}
 
+For Trac .10, use the filter:
+{{{
+from:(<smtp_from>) (("Reporter: <username>" -Changes -Comment) OR "Changes (by <username>)" OR "Comment (by <username>)")
+}}}
+
 to delete these notifications.
 
@@ -147 +230 @@
 Relevant ML threads:
  * SELinux: http://article.gmane.org/gmane.comp.version-control.subversion.trac.general/7518
- 
+
+For SELinux in Fedora 10:
+{{{
+$ setsebool -P httpd_can_sendmail 1
+}}}
 === ''Suspected spam'' error ===
 
@@ -155 +242 @@
 
 Quoted printable encoding works better with languages that use one of the Latin charsets. For Asian charsets, it is recommended to stick with the Base64 encoding.
+
+=== ''501, 5.5.4 Invalid Address'' error ===
+
+On IIS 6.0 you could get a 
+{{{
+Failure sending notification on change to ticket #1: SMTPHeloError: (501, '5.5.4 Invalid Address')
+}}}
+in the trac log. Have a look [http://support.microsoft.com/kb/291828 here] for instructions on resolving it.
+
 
 ----